Emily Drumm

Product Designer & UX Researcher

Available for work

Hi, I'm Emily! With 12 years of experience as a Product Designer and UX Researcher, I have a strong passion for creating user-centered solutions through collaboration and insights-driven design.

Education

Kent State University

KENT, OH

2015–2016
Master of Science in User Experience Design

Miami University

OXFORD, OH

2008–2012
Bachelor of Fine Arts in Graphic Design
Dean’s list, Honors Program, graduated cum laude

Tools

Design

  • Figma
  • Axure
  • Adobe Suite
  • Sketch

Research

  • Great Question
  • Condens
  • Optimal Workshop
  • Playbook UX
  • Airtable
  • Pendo

Experience

DonorDrive (formerly Global Cloud, Ltd.)

Product Designer & UX Researcher

2018–Present

  • Led design and prototyping of key product features, balancing user needs and business goals
  • Championed a user-centered design approach, integrating research into the product strategy. Established and managed UX Research operations, including tools, processes, and workflows
  • Built and managed a customer research panel, conducted qualitative and quantitative studies, and delivered actionable insights to inform design decisions and refine product strategy

Product Designer

2016–2018

  • Designed user-centered interfaces, ensuring alignment with project goals and user needs through close collaboration with Product Management
  • Developed high-fidelity interactive prototypes and worked closely with Front-End Development and Engineering teams to ensure smooth feature execution
  • Maintained design consistency by utilizing design system components and authoring clear, user-friendly UI copy

Global Cloud, Ltd.

Interactive Designer

2012–2016

  • Designed, developed, and implemented innovative interactive solutions for diverse clients, blending design and code
  • Managed multiple projects concurrently, ensuring timely completion and adherence to deadlines without compromising quality

Venturepax.com

Design Intern

2011–2012

  • Designed user interfaces for web and iOS applications, collaborating closely with the Engineering team to align visual design with feature functionality
  • Produced web and print marketing materials, ensuring brand consistency and engaging design aesthetics across multiple platforms