I'm happiest early in a problem, before anyone's decided what the interface should look like. I design complex digital products by understanding how people work, untangling messy workflows, and figuring out what actually needs to happen and why.
2015–2016 Master of Science in User Experience Design
Miami University
OXFORD, OH
2008–2012 Bachelor of Fine Arts in Graphic Design Dean’s list, Honors Program, graduated cum laude
Tools
Design
Figma
Axure
Adobe Creative Suite
UX Research
Interviews
Usability Testing
Surveys
Affinity Mapping
Card Sorting
First-Click Testing
Condens
Great Question
Optimal Workshop
Experience
iPacket
Senior UX Designer & Researcher
2025–Present
Independently led the end-to-end redesign of the company’s Chrome Extension, from workflow analysis and internal stakeholder interviews through wireframing and high-fidelity prototyping; surfaced previously hidden functionality without adding new features, driving strongly positive customer feedback post-launch
Lead ongoing design and iteration for Value, a core automotive appraisal product, surfacing comparable vehicle and pricing insights to help dealers quickly identify where to focus and make more informed pricing decisions
DonorDrive (formerly Global Cloud, Ltd.)
Product Designer & UX Researcher
2018–2025
Built a UX research practice from the ground up, including participant recruitment and repeatable usability testing processes
Drove adoption of interactive, high-fidelity prototyping across the design team, including leading the switch from Sketch to Axure; the change was recognized with a customer testimonial from Axure and measurably improved the quality of feedback gathered from users
Led discovery research and design for high-impact features including an embeddable donation form (67% attach rate vs. a 33% goal, with a top account seeing 27.4% revenue growth in 90 days) and bulk registration import (cut implementation time by 4-6 weeks)
Product Designer
2016–2018
Transitioned from agency-style client work into product design as the company shifted focus from web design services to a B2B SaaS fundraising platform, helping shape the design of a growing product from the ground up
Conducted a full interface inventory and helped establish the company’s first component-based design system, improving consistency and speeding up future design work as the product scaled
Partnered closely with Product Management and Engineering to translate complex client and business requirements into usable product workflows
Interactive Designer
2012–2016
Designed and built websites for enterprise clients, meeting directly with stakeholders at large organizations to understand business goals firsthand and translate them into effective digital experiences
Managed client relationships end to end, from initial requirements gathering through presenting design work and iterating based on feedback
Built a foundation in visual design, front-end development (HTML/CSS), and direct client collaboration that sparked a transition into product design and UX research
