Hi, I'm Emily! I love figuring things out. I'm a Product Designer and UX Researcher who thrives on bringing clarity to complex problems through curiosity, collaboration, and a deep understanding of the people I'm designing for.
2015–2016 Master of Science in User Experience Design
Miami University
OXFORD, OH
2008–2012 Bachelor of Fine Arts in Graphic Design Dean’s list, Honors Program, graduated cum laude
Tools
Design
Figma
Axure
Adobe Creative Suite
Sketch
UX Research
Interviews
Usability Testing
Surveys
Affinity Mapping
Card Sorting
First-Click Testing
Condens
Great Question
Optimal Workshop
Experience
iPacket
Senior UX Designer & Researcher
2025–Present
Lead UX and UI design for a complex B2B automotive SaaS platform, translating product requirements into production-ready workflows, wireframes, and high-fidelity designs
Advocate for user-centered design by introducing UX best practices, improving interaction patterns, and encouraging earlier design collaboration throughout product development
DonorDrive (formerly Global Cloud, Ltd.)
Product Designer & UX Researcher
2018–2025
Built a UX research practice from the ground up, establishing participant recruitment, research operations, and repeatable usability testing processes that informed product strategy
Led UX research, interaction design, and prototyping for self-service customization tools that reduced implementation effort and empowered nonprofit organizations to manage their own branding
Led end-to-end design of complex B2B SaaS initiatives from discovery research and workflow definition through interactive prototyping, usability testing, and developer collaboration
Created high-fidelity interactive prototypes that aligned stakeholders, improved usability testing, and accelerated cross-functional decision-making before development
Partnered closely with Product Management and Engineering to frame ambiguous problems, validate solutions with users, and balance user needs, business goals, and technical constraints
Product Designer
2016–2018
Designed end-to-end product experiences for enterprise nonprofit customers, focusing on workflow design, usability, and consistency across a growing platform
Conducted interface inventories and helped evolve a component-based design system that improved product consistency and accelerated future design work
Partnered closely with Product Management and Engineering to translate complex requirements into intuitive user experiences
Interactive Designer
2012–2016
Led design and front-end development for enterprise client websites, partnering directly with organizations to understand business goals and translate them into engaging digital experiences
Managed client relationships throughout the design process, presenting work, gathering feedback, and iterating collaboratively to deliver successful outcomes
Built a strong foundation in visual design, HTML/CSS, and client-centered problem solving that ultimately led to a transition into product design and UX research
